As of August 1, 2024, we upgraded our Membership and ticketing system. If you purchased a Membership prior to August 1, 2024, you will need to reset your password. Although your original physical Membership card will continue to work, you can request a new digital Membership via email or log into the Member Portal to access your digital Membership. Please reset your password or access your digital Membership by following the steps below.

Resetting your password is simple.

After August 1, 2024, we require a password reset due to a ticketing system upgrade. You can also use this link if you forgot your password.

RESET PASSWORD

On this screen (see sample), enter the email address you purchased your Membership with and click on “Send Reset Link.”

How to receive an email of your digital Membership.

If you would like an email of your Membership use the link below.

GET MEMBERSHIP

On this screen (see sample), enter the email address you purchased your Membership with and click “Resend Ticket Email.”

You can also access your Membership account at http://tickets.bjqzgy.com/cincymuseum/events to resend your Membership email.

  • Navigate and choose "Membership Login."
  • Log in with your email and password.
  • Click the Member profile icon.
    profile icon image
  • Choose Membership Details,
  • Choose "Resend my Membership" button.
Have a question?

PHONE: (513) 287-7000
TOLL FREE: (800) 733-2077
TTY: (800) 750-0750
information@bjqzgy.com

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